Privacy policy
Buff Sweden AB cares about your privacy and that you can feel safe when you entrust us with your personal data. We have therefore drawn up this privacy policy, which complies with the applicable data protection legislation (GDPR), so that you can find out how we process your personal data, what we use it for and who may access it. The policy also describes your rights and how you can exercise them.
We process your personal data primarily to enable us to fulfil our obligations to you in the best possible way. Our policy is not to process more personal data than is necessary for the respective purpose, and we always aim to use the least privacy-sensitive data possible.
Your personal data is needed for us to provide you with good service, information and follow-up of purchases. We may also need your personal data to comply with applicable laws and regulations, conduct customer and market research, and send targeted offers via email and/or text message.
RESPONSIBILITY
Buff Sweden AB is the data controller for the processing of your personal data.
WHAT PERSONAL DATA DO WE PROCESS?
You may provide buffenergy.eu with information about yourself when you use flexnutrition.se services such as when making a purchase or as a visitor to buffenergy.eu, as well as when registering for a membership and when contacting us. We only process personal data when we have a legal basis and only where necessary to fulfil our obligations to you as a customer. The following are examples of the personal data we process:
- Name & contact information such as date of birth, gender, billing and shipping address, email address, mobile phone number, etc.
Personal data collected about you by buffenergy.eu: we collect personal data about you when you use buffenergy.eu services such as when you make a purchase or visit buffenergy.eu and when you register for a membership and contact buffenergy.eu. When you use our website, information about your device is stored which is used to prevent fraud, resolve technical issues and improve the user experience for all customers. This includes:
- Name & contact information such as date of birth, gender, billing and shipping address, email address, mobile phone number, etc.;
- Information about goods and/or services you have been interested in on buffenergy.eu through searches and clicks;
- Information about opening emails sent to you by buffenergy.eu and what you click on in an email from buffenergy.eu;
- Your order, purchase and click history as a customer, visitor and member;
- Calls, emails, chats and social media messages to buffenergy.eu
- Information about how you use buffenergy.eu services, such as page response time, download errors, how you reached and left the page;
- Device information such as IP address, language settings, geographical information of the device and browser settings.
HOW LONG DO WE PROCESS YOUR PERSONAL DATA?
Buff Sweden AB processes your personal data for as long as is necessary for the purpose of the processing in question and for as long as is required by statutory retention periods. In accordance with applicable legislation, buffenergy.eu has the right to store your contact information for marketing purposes for a period of time after your purchase. buffenergy.eu may therefore store your contact information for the period of time required by applicable data protection legislation, marketing law and practice. If or when you have specifically consented to receive marketing, buffenergy.eu will process personal data recorded for the marketing until you unsubscribe or notify buffenergy.eu that you no longer wish to receive marketing. You can do this by contacting contact@buffenergy.eu Once you have registered as a member, buffenergy.eu will process your personal data until you deregister your account or request buffenergy.eu to delete certain data. We will automatically delete your account if you have been inactive for 24 months. Your personal data may be stored longer than stated above to the extent that flexnutrition.se is obliged to do so by law, regulation or governmental decision.
WHEN DO WE SHARE YOUR PERSONAL DATA?
Our policy is to only disclose your personal data to third parties if you have expressly consented to it or if it is necessary to fulfil our obligations under contract or law. Where we disclose personal data to third parties, we ensure that the personal data is processed in a secure manner. We share personal data with:
- Third party providers who process personal data on our behalf. E.g. to process payment, shipping and distribute emails.
- Other third parties to the extent necessary to comply with Swedish law, e.g. government requests or court orders.
PROTECTION OF YOUR DATA
We maintain procedures and working practices that are based on the premise that your personal data should be handled in a secure manner. The starting point is that only employees and persons within the organisation who need access to personal data in order to perform their duties should be able to access it. Our security systems are designed with your privacy in mind and provide a high level of protection against intrusion, tampering, destruction and other changes that could put your privacy at risk. We have several IT security policies in place to ensure that your personal data is processed securely. We do not transfer personal data to other parties other than as explicitly stated in this policy.
YOUR RIGHTS
In accordance with applicable data protection legislation, you have the right to access information about what personal data buffenergy.eu processes about you. You also have the right to request rectification so that inaccurate personal data is corrected. You have the right to request erasure or, in certain cases, to request restriction of your personal data and the right to object to the processing of your personal data. You also have the right, under certain conditions, to receive the personal data you have provided to buffenergy.eu in a structured, commonly used and machine-readable format. You also have the right to object at any time to the processing of your personal data for general and personalised direct marketing and customer analysis. You may at any time request the deletion of personal data used for marketing purposes or the cessation of such activities. Furthermore, each newsletter from us contains the option to unsubscribe from further participation.
COOKIES
We use cookies on the website to customize the shopping experience for you as a customer and to keep anonymous statistics.
What are cookies?
Cookies are small text files consisting of letters and numbers that are sent from our web server and stored on your browser or device. buffenergy.eu uses different types of cookies:
- Session cookies are a temporary cookie that expires when you close your browser or device.
- Persistent cookies are cookies that remain on your computer until you delete them or they expire.
- First-party cookies are set by the website you are visiting.
- Third-party cookies are cookies set by a third-party website. At buffenergy.eu these are primarily used for analytics (e.g. Google Analytics, Facebook)
- Similar technologies are technologies that store information in your browser or on your device in a way similar to cookies.
Use of Google Analytics
Buff Sweden AB analyses information about the use of buffenergy.eu and activity on our social media pages. With the help of Google Analytics, we analyze ex behavior to create more relevant ads and offers, as well as for the development of buffenergy.eu products. Furthermore, Google Analytics helps to evaluate the use of buffenergy.eu for services related to website activities and internet usage.
Possibility to control the use of cookies
Your browser allows you to change the settings for the use and/or scope of cookies. Please go to your browser settings to manage this. Examples of things you can adjust include blocking all cookies, accepting only first-party cookies, or deleting cookies when you close your browser. However, this may result in a loss of functionality of the website.
Modification of the Privacy Policy
Buffenergy.eu reserves the right to change this Privacy Policy. Changes to the terms of the policy will be announced on the buffenergy.eu website one month before the change of terms comes into effect.